1 What does Responsible Gaming mean?
Responsible Gaming means gambling or betting in a way that keeps it a source of enjoyment — not a source of problems. At 333bef, responsible gaming is treated not just as a policy, but as a culture. We want every player to game mindfully, stay in control of their budget and time, and feel comfortable seeking help whenever needed.
Online gaming has become a popular form of entertainment for many people in Bangladesh. But like any form of entertainment, it requires moderation. 333bef always reminds you — gaming is entertainment, not a source of income. Winning is never guaranteed, so only bet what you can afford to lose without it affecting your daily life or family.
Keep in Mind
Gaming is meant to be fun. Never bet with borrowed money or dip into your savings. Chasing losses with bigger bets is a dangerous habit — avoid it.
2 How to set your own limits
From your account settings at 333bef, you can set the following limits yourself. These limits help you maintain healthy gaming habits.
| Limit Type | Description | Effective From |
|---|---|---|
| Deposit Limit | Set daily / weekly / monthly maximum deposit limits | Immediate |
| Betting Limits | Maximum wager per session or within a set time period | Immediate |
| Loss Limit | Auto-stop after losing a set amount | Immediate |
| Session Time Limit | Set a daily limit on how long you can play | From your next login |
| Cooling Off | Breaks from 24 hours up to 30 days | Immediate |
| Self-Exclusion | Account closure for 6 months or permanently | Immediate, non-reversible |
Lowering your limit takes effect immediately. However, increasing a limit is subject to a 72-hour waiting period — this is designed to protect you from making impulsive decisions.
3 Recognizing the Signs of Problem Gaming
When gaming stops being fun and starts causing problems, it becomes problematic gaming. If you notice the signs below, it's important to take action promptly.
- Chasing losses by placing more bets to recover lost money
- Spending less time with family or friends because of gaming
- Borrowing money or using savings to place bets
- Feeling unable to stop gaming
- Lying or being secretive about gaming
- Feeling restless or irritable when not gaming
- Gaming negatively affecting work, studies, or sleep
If you identify with two or more of these signs, contact 333bef Support immediately or activate a Cooling Off period or Self-Exclusion on your account.
4 Simple rules for responsible gaming
We encourage every 333bef member to follow these simple habits. Sticking to them keeps gaming enjoyable at all times.
- Only bet money you can afford to lose
- Set a fixed budget on a daily or weekly basis
- Do not play for extended periods in a single sitting
- Stay calm before placing a bet — never play when you're angry or under stress
- Don't increase your bets out of greed after a win
- Don't treat gaming as a source of income
- Keep a healthy balance between gaming and time with family or friends
- Never place bets while under the influence of alcohol or drugs
5 How to Activate Self-Exclusion
Activating Self-Exclusion at 333bef is straightforward. If you feel you need an extended break, just follow the steps below:
Go to Account Settings
Log in, click the profile icon in the top right corner, and select "Account Settings".
Open the Responsible Gaming section
Select the "Responsible Gaming" tab from the menu.
Select the Self-Exclusion option
Choose a self-exclusion period of 6 months, 1 year, or permanently.
Confirm
Verify your identity to confirm the request. Your account will be restricted immediately.
Notify Support (Optional)
If you wish, you can let our support team know — they can offer you further assistance.
6 Parental Controls to Keep Your Family Safe
If children or teenagers are in your home, keeping them away from online gaming platforms is a parental responsibility. 333bef strictly enforces the 18+ rule, but make sure to secure your own devices as well.
- Use parental control software on your browser.
- Never share your 333bef account password with anyone.
- Restrict children's access to payment methods.
- Monitor children's internet activity at all times.
If it is found that a minor is using a 333bef account, that account will be immediately closed and all funds will be returned.
7 Where to Get Help
Gaming addiction is a mental health issue, and there is absolutely no shame in it. Seeking help at the right time is an act of courage. Beyond the 333bef support team, you can reach out to any mental health service. Talk to your family and trusted friends too — you don't have to face this alone.
Email 333bef Support at: [email protected] — our team will assist you with complete confidentiality.